Last updated: September 21, 2026

This policy explains what information EdenCreative collects when you visit our site, contact us, buy a package, or use your client dashboard — and what we do with it.

What we collect

• Contact and partner forms: your name, email, business name, current website, service and budget selections, deadline, and the project details you write.
• Accounts: email address and sign-in details used to create and access your client account.
• Project intake: business details, content, preferences, and any materials or access information you submit for your build.
• Project activity: comments, approvals, and change requests you submit in your dashboard, plus your order and project records.
• Questions to our AI assistant: the question you type and the answer given, so we can improve our answers.
• Email: the address we send service emails to, plus basic delivery and unsubscribe status.
• Technical and usage data: page views, approximate device and browser information, and similar technical details needed to operate and secure the site.

Payments

Payments are processed by Stripe. Your card details go directly to Stripe; EdenCreative does not receive or store full card numbers. We keep the order record — what you bought, the amount, the date, and the status.

How we use information

• Respond to inquiries and prepare quotes
• Deliver, review, and launch your project
• Create and manage your account and project dashboard
• Process payments and keep order records
• Provide support and send service emails about your project
• Detect and prevent fraud, abuse, and security problems
• Understand how the site is used so we can improve it

Service providers

We use trusted third-party providers to run the business — including hosting and database services, payment processing, email delivery, analytics, and the technology behind our AI assistant. They may process your information only to provide those services to us.

We do not sell your information

We do not sell or rent personal information, and we do not share it for third-party advertising.

Cookies and local storage

We use cookies, browser local storage, and similar technical identifiers to keep you signed in, remember basic preferences, and operate and secure the site. Blocking them may prevent sign-in and other features from working.

Retention and security

We keep information for as long as needed to provide our services and to meet legal, accounting, and record keeping obligations, then delete or archive it. We use reasonable technical and organizational safeguards to protect it, though no method of transmission or storage is completely secure.

Your choices

You can ask us to access, correct, or delete your personal information where applicable by emailing consultant@edencreative.net. Service emails about an active project may continue while we deliver that project; marketing or non-essential emails include an unsubscribe link.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy as our services change; the "Last updated" date above shows the current version.

Contact

Privacy questions: consultant@edencreative.net.